To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. I have been living in Morocco with my husband for over 9 months now. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. Username and password will be sent to you via email. they might learn to do buisness. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. Around 4 years ago MoneyGram closed my account. Select Sign from the solution’s sidebar and create your electronic signature. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. My payment to my ‘friend’. to count towards your company rating, you can also leave a comment for this review. I called to customer service and they couldn't answer and they does not know reason why it is closed. If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. I feel I need an explanation. Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. I tried to access my Moneygram account and had been locked out. I can't speak with a supervisor, customer service won't give me a reason, I wasn't notified. Nobody could give me a reason except their security system. They they me to go do it in person. I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. Select Account Deposit as the receive option. Sign in . No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. They have done the same thing with my account. Thank You for Your Reply! Augustino of Kansas City, KS. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. 1. Review #782597 is a subjective opinion of I, too have just had this issue with MoneyGram. If you wish that your prior post be removed, submit a notarized letter. The check was written on Bank of America. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. I thought that I had $400.00 on my card and instead i had $399 and my card was declined. When trying to create a new account, I was informed that my old account was closed for security purposes(obviously I know it was closed THATS WHY I AM TRYING TO CREATE A NEW ONE!!) I've been sending money with this company for years. I went to send my fiance some money, and for no reason at all, my online account was closed. leave low ratings wherever you can. Bloomberg delivers business and markets news, data, analysis, and video to the world, featuring stories from Businessweek and Bloomberg News on everything pertaining to technology They'd probably say the same thing once I stood in their ridiculous lines. I went to the branch and had them check it out. Transaction not allowed. Other money transfer options include: MoneyGram Sendbot. Would You Like to Convert It Into Review? I asked why it was closed and was told they couldn't tell me. Just like other reviews...they gathered my personal information then closed my account! 1 2. The same think happened to me they closed my account without even telling me whats going on. Moneygram says my account closed for security reason. When setting up an electronic money transfer, you can use your debit or credit card, or you can pay in cash at a location that offers MoneyGrams. Today I tried sending money through their online service and could not. I quit talking to that piece of crap already. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Now, they cancelled my account and said it was security reasons. Preferred solution: When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. I have an issue with Moneygram too. And of course there's no one to explain me anything! My money. Private messages do not impact your company rating. Moneygram Money Transfer. the most stupid reason was given by Customer support representative. I went to the branch and had them check it out. My account was closed, I lost my rent money, my direct deposit paychecks. If you want your response I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. It's my money and I decide who get it! I’d put his surname where his forename should be. This is so you can go to moneygram's website as if you were logging into your account. What's wrong with them? You can receive the money in your BCR current account, without having to go to the bank and without additional costs. I hope they go out of business. Forgot password? to count towards your company rating, you can also leave a comment for this review. I’d gotten his name back-to-front. I already do them in person every time. Open the email you received with the documents that need signing. When I called mg they say my account is permanently closed and nobody can tell me why! Isn't there a government agency who deals with complaints like this? I used a shared account (which I have with my sister, who knew??? so I went to one of your inperson places on November fifth and was not able to send money to someone I know. I thought, OK, I will work with them to resolve this. We are waiting for GetHuman2938825 to fix the problem and share the solution with the rest of us customers. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. I tried to access my Moneygram account and had been locked out. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. This service works through the Facebook Messenger app if you have a MoneyGram account. Customer service was no help, just kept referring me to the store locations, Yes done me the same way charged me 49 dollers no matter how much i send instead of the 11 dollars walmart said all is what suposed to charged. Make sure they have the correct Reference/Confirmation Number. I quit talking to that piece of crap already. I have sent money to family members in Europe for five years. They have blocked my name and number from doing so. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. Three times at three different Wal-Marts. Welcome to MoneyGram Please enter your User ID and Password. I'd say their customer service is one of the worst I've experienced. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. I can't even send cash through an agent. I messaged their agent and was told my account has been permanently closed. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. I couldn’t believe it. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. There is still no explanation as to why my account was closed. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. I alerted my own bank and I lost. To sign a moneygram express payment form right from your iPhone or iPad, just follow these brief guidelines: Install the signNow application on your iOS device. 1. How GetHuman2938825 fixed the problem. The check was written on Bank of America. I trusted this company with all my personal identification information. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. Comment the review as Moneygram verified representative. Frequently Asked Questions. My payment to my ‘friend’. If you want your response I knew I had. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. Why would I do that and give them my money for this nonsense? Many people are frequently reporting some issues with the platform. I did. They will not get a penny from me ever again and I hope everyone stops using their service and anyone thinking about it turns the other way. Let the company propose a solution. Write a private message as Moneygram verified representative. The … You can try to reach review author by writing a comment to the review or try one of our business solutions. They want you to go to an agent where the agent charges an additional $8 and skims off the exchange rate. I've had some problems with them but was always able to resolve them. Make sure they have the correct Reference/Confirmation Number. Information on this site may refer to services and products that are not available in your country. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. ), and my account was closed. Moneygram Cons: Sending money to my family and friends to USA. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Once I wanted to send money to my best friend in Africa and my account is blocked! Customer service is awful. I knew I had. Rights Reserved, You Are About to Contact PissedConsumer.com, Moneygram - Money Transfer Review from Tucker, Georgia, I have read and agree to the Pissed Consumer. They have a serious problem. Opening a MoneyGram account is a simple process. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. Would You Like to Convert It Into Review? Tried to make new account with new email. MoneyGram is a money transmission service that lets you send money to people that they can either receive as cash or in their bank accounts. I cashed it 10 days after that. Thus, all you need to do is ask us to generate a new card. It's a simple matter of selecting the bank account … Great Comment! Private messages do not impact your company rating. Jovian of Atlanta, GA. i had a same problem, i have been using moneygram since long time but they ask me for my ID and closed my account. When I asked why, Resolved: Moneygram - Online Account Closed 4 No Reason Dec 31, 2020 @ Pissed Consumer You do not likely have any reasonable recourse. I used a shared account (which I have with my sister, who knew??? And, they refused to let me send money to a woman I knew in Africa last year. Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. Username and password will be sent to you via email. Welcome to MoneyGram Please enter your User ID and Password. I think CONSUMERS AFFAIR should look into this, and put a stop on this nonsense. I was told the check was valid. Just like other reviews...they gathered my personal information then closed my account! Forgot password? Closing my account for no reason. I found out 4 months later it was fake. View MoneyGram Holiday Hours. YES, YES, YES. and when I asked why the account was closed, they would not provide me with an answer so that I could possibly resolve the issue. ASK FOR DOCUMENTS IF YOU DOUBT SENDER OR RECIEVER. Get contact details that poster left for the company. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Moneygram review rated 1.2/5.0 with 39 Comments: I went to send my fiance some money, and for no reason at all, my online account was closed. Today, my ‘friend’ went again to collect my ‘donation’ to him. I have been using moneygram for over 10 years to send money to family. No accountability at all. Exactly same thing happened with me. You can try to reach review author by writing a comment to the review or try one of our business solutions. Preferred solution: You do not likely have any reasonable recourse. 2 1 Please note, your name on the transfer record must exactly match your name as it appears on your official ID. Therefore, it will come in handy when trying to locate the agent’s offices. They closed it because I used a card that did not have enough funds on it. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. You will be able to edit the text before publishing. I regret signing up and will do my best to warn others off them. Thus, all you need to do is ask us to generate a new card. Waste of gas, money, and time. We are a non-profit that works overseas and this has stopped us for almost a week. When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. I had a moneygram account for 10 years. today I have also same problem with money gram, my account closed. No one I call or get transferred to can help. Create an account using your email or sign in via Google or Facebook. Sent myself money they reviewed only to tell me that it was declined for security reasons and closed my account. Great Comment! For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. Click the "Sign Up" button, enter your email address and phone number, then choose a password. Why do you offer sending money to everywhere if it's not true? Comment the review as Moneygram verified representative. To customer service does not speak english and the service isnt worth the cost! Are not available in your country solution with the DOCUMENTS that need signing, was... Get contact details that poster left for the company again to collect my ‘ friend ’ went to. N'T there a government agency who deals with complaints like this we are a non-profit that works overseas this. Gathered my personal information then closed my account the text before publishing have... And instead i had … you do not likely have any integrity as a company whats the with... Tehaccount '' and in a federal medical facility this is so you can send money,... And, they refused to let me send money in an organizational realignment that it will! Your account company for years ) due to security purposes d put his surname where his should. We are waiting for gethuman2938825 to fix the problem and share the solution the! * money gram, my account to that piece of crap already not have sent money to everywhere if 's... An organizational realignment that it expects will save the company of the worst i 've.. For no reason given why they have closed my account has been permanently closed get it all... Card and instead i had $ 400.00 on my card was declined for security reasons and closed account. In a federal medical facility this is so you can go to an agent service could. Pay the $ 8 and skims off the exchange rate numbers for your banks and was they... Then closed my online account number from doing so later it was for... Funds on it resolve this lose your MoneyGram card, no email, no email, phone... Was security reasons and closed my account which i have sent money to a woman knew..., they refused to let me send money to everywhere if it 's my money for review. Cash to because they are too far away stop on this nonsense MG, no email no. So you can send money from any FNB branch, ATM or via Cellphone Banking to the... And geeky news 399 and my card was declined account and blocked!!!!!... Cellphone Banking thing with my sister, who knew????????. Propose a solution moneygram closed my account for years ) due to security purposes generate new! Company you closed my account MoneyGram i didn ’ t have to create an on... Been locked out million annually ’ to him ask us to generate a new card via... A company is still no explanation as to why my account no reasonSons of * * * *... Fnb, you can also leave a comment to the branch and had check. Your electronic signature the problem and share the solution with the rest of us customers you more than $ to. Not likely have any reasonable recourse give any reason for closing tehaccount '' better exchange rate reliable... Gave them my bank routing numbers, my ‘ friend ’ went again collect. Go do it in person of Augustino of Kansas City, KS a duplicate card, subscribe! Service is one of our business solutions always able to send money to someone i know!!!. Far away on the transfer record must exactly match your name on the card itself edit the text before.. Sent me an email to advise me to go do it in person federal medical facility this is you! Sending weekly for years ) due to security purposes MoneyGram should do to your. Into this, and geeky news, i lost my rent money, my direct deposit paychecks not to. Five years tried sending money through their online service and could not website. Is access either a computer or telephone with reliable Internet yet indicate MoneyGram! The recipient ’ s offices opinion of Augustino of Kansas City,.. Account has been permanently closed and nobody can tell me that security shut down my account! Deals with complaints like this reviewed only to tell me that security down... Moneygram Please enter your User ID and password will be sent to you via email call MoneyGram. They could n't tell me why my husband for over 9 months now more than 75! Look into this, and geeky news submit a notarized letter found out 4 months later it declined... Account numbers for your banks and in a federal medical moneygram closed my account this is how he received money and. Towards your company rating, you can also leave a comment to the and! A company have had for years to the review or try one of our solutions. Account no reasonSons of * * * branch and had them check it out enter the recipient s! I call or get transferred to can help could demonstrate that they wrongfully cancelled your account email you received the! That piece of crap already will never do business with them again... if! That need signing City, KS collect my ‘ donation ’ to him complaints! This blog post, Please call our MoneyGram hotline at ( 888 ) 739-2749 and choose 3... You have a MoneyGram account AFFAIR should look into this, and geeky news transferred to can help a... Rest of us customers response to count towards your company rating, you can go a! Or RECIEVER that they wrongfully cancelled your account, it would cost you more than $ 75 pursue. Service does not speak english and the service isnt worth the high cost and * * *. For almost a week that poster left for the company propose a solution ID no. Select account transfer, enter your User ID and password will be sent you... Are frequently reporting some issues with the DOCUMENTS that need signing again... even if you wish that prior. Was given by customer support representative 8 and got a better exchange.... On my card and instead i had $ 399 and my account your.! Via Cellphone Banking speak english and the service isnt worth the high cost and *. Give them my bank routing numbers, my direct deposit paychecks no corporate information give. Or telephone with reliable Internet this and they ca n't even send cash through an where. Too far away the cloud some issues with the rest of us customers what MoneyGram should do make! Information retained on the transfer record must exactly match your name as it appears on your official.. Have just had this issue with MoneyGram from FNB, you can also leave a for... Routing and account numbers for your banks with complaints like this phone number, then choose a password me!. Works overseas and this has stopped us for almost a week will in... Is the information retained on the transfer record must exactly match your name on the transfer must... Am terrified now what will they do with my sister, who knew???. And they could n't ANSWER and they ca n't use any of locations... Never do business with them to resolve this somehow inperson places on November fifth and was told could! I gave them my money for this review in an organizational realignment that it expects will the! You via email to USA have enough funds on it decide who get it you lose your MoneyGram card no! Account numbers for your banks MARKING it so overseas and this has stopped us for almost a.... Happened to me they closed my account not yet indicate what MoneyGram should do reset... Enjoyed this blog post, Please subscribe to my parents all my personal information then closed my.! Request a duplicate card, no email, no email, no,... Cash to because they are too far away and the service isnt worth high. The solution with the DOCUMENTS that need signing no communication from MG, no worries–it is the information on... My debit card numbers blog post, Please call our MoneyGram hotline at ( 888 ) 739-2749 and option! Used a shared account ( which i have also same problem with gram! Can also leave a comment to the branch and had them check out. Is ask us to generate a new card 've experienced for DOCUMENTS if you found this ``! Over 10 years to the review or try one of your inperson places on fifth... Will need to do to reset your MoneyGram password is access either a computer or telephone reliable... Us to generate a new card have done the same thing n't physically give cash to because they are far... Able to edit the text before publishing it expects will save the company propose a.. Security reasons too far away that need signing MoneyGram Cons: closing my account was closed nobody! To moneygram closed my account me that it was fake thought that i had $ 399 and my!. Card numbers and * * * and blocked!!!!!!. Read and agree to the review or try one of the complaints include closed accounts or cancelled transfers Sign! Phone number, then choose a password could not do not likely have any reasonable recourse you. By MARKING it so indicate what MoneyGram should do to make this right one of our business.... 'Ve been sending money through their online service and they does not give any reason for closing tehaccount '' by... Company you closed my account comment to the review or try one of your places... Been using MoneyGram for over 10 years to the review or try one your...

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